Refund policy

Return and refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at contacttech0rini@gmail.com. and If your return is accepted, we’ll send instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at contacttech0rini@gmail.com. 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items

Non Returnable Items

Personal Care Appliances: including but not limited to Shavers, Trimmers, Hair Dryers, Straighteners; Skin care, Nail care, Medical equipment.

Due to hygiene and personal care nature of the product, only UN-USED, UN-OPENED items are accepted as returns. Please keep the item in its original with outer box or case, user manual, warranty cards, and other accompaniments in manufacturer packaging for a successful return.

Perishable Goods (such as food, flowers, or plants), custom products (such as special orders or personalized items),

We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. 

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
Contact us at 212-254-3162 or contacttech0rini@gmail.com to enable and easy exchange process.

 

Refunds 
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at contacttech0rini@gmail.com. 

 

Disclaimer
We reserve the right to refuse the return or charge a restocking fee between 5% and 15% based on the condition of the returned merchandise.